7i77's Privacy Policy

This Privacy Policy ("Policy") forms a legal agreement between the 7i77 platform ("we", "us", "platform") and our users ("you", "your") regarding the collection, processing, storage, and sharing of personal information. By creating an account on 7i77 or using our services, you are considered to have agreed to the terms of this Policy.

We believe transparency is the foundation of trust. That is why we keep nothing hidden about how we manage your data — everything is stated directly and clearly in this Policy.

We collect the following types of information for the purpose of managing your account on 7i77, improving our services, and ensuring a safe environment:

1.1 Information You Provide Directly

When you register an account, update your profile, or contact us, you directly provide the following information:

• Full name
• Email address
• Mobile phone number
• Date of birth (for age verification — only users aged 21+ may use the platform)
• Residential address
• Password (stored in encrypted form — never in plain text)
• Identity verification documents (where applicable — a copy of your national ID or passport)

1.2 Automatically Collected Information

When you use our website or app, certain information is automatically collected through technical means:

• IP address and device information
• Browser type and version
• Operating system
• Page visit history and session duration
• Click patterns and gameplay activity
• Cookies and local storage data (see Section 6 for details)

1.3 Financial Transaction Information

Transaction-related information is stored during deposit and withdrawal processes, such as: transaction date and time, amount, payment method (bKash, Nagad, Rocket, or Upay), and transaction ID. We never store your mobile banking PIN or password under any circumstances.

7i77 uses your information only for legitimate and clearly stated purposes. We will never use your information for unauthorized or unclear purposes.

• Account Management: To create, verify, activate, and keep your account secure.
• Service Delivery: To smoothly operate all services including gameplay, betting, deposits, and withdrawals.
• Security and Fraud Prevention: To prevent unauthorized access, account hacking, and financial fraud.
• Age Verification: To restrict the platform to users aged 21+ only.
• Support Services: To resolve your complaints and questions quickly.
• Bonuses and Promotions: To apply offers based on your eligibility and ensure bonus conditions are met.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: To analyze user experience and further improve the platform.
• Responsible Gaming: To identify patterns of excessive play and provide necessary support.

7i77 shares your personal information with third parties only in limited and controlled circumstances. Those circumstances are described in detail below:

3.1 Service Partners

Our trusted third-party partners may receive limited information for necessary tasks such as payment processing (bKash, Nagad, Rocket, Upay), technology infrastructure, cybersecurity, and customer service. These partners operate under strict confidentiality agreements and may not use the information beyond the stated purpose.

3.2 Legal Obligations

If we receive a valid order, warrant, or legal directive from a competent authority or court, we are obligated to provide the relevant information. In such cases, we will provide only the information that is requested and necessary.

3.3 Fraud and Crime Prevention

In cases of financial fraud, money laundering, or other criminal activity, relevant information may be shared with the appropriate authorities.

3.4 Business Transfers

In the event of a business merger, acquisition, or restructuring, your information may be transferred to the new entity, but the protections in this Policy will continue to apply.

7i77 follows industry-standard technical and administrative measures to protect your information. The key elements of our security framework are outlined below:

4.1 Technical Security

• SSL/TLS Encryption: All data transmission between your browser and our servers is encrypted.
• Password Hashing: Passwords are never stored in plain text — only strong hashing algorithms are used.
• Firewall and Intrusion Detection: Real-time monitoring systems are active around the clock.
• Two-Factor Authentication (2FA): An additional layer of security for account access.
• Data Backup: Regular secure backups — the risk of data loss is minimal.

4.2 Administrative Security

• Only authorized staff may access your information — and only for specific work purposes.
• All staff receive training on data protection.
• Strict confidentiality agreements are in place with third-party partners.

7i77 does not retain your information longer than necessary. Retention periods are determined based on the type of information:

• Active Account Data: Retained for as long as your account remains active.
• Transaction Records: Retained for the applicable period after account closure due to financial and legal obligations.
• Inactive Accounts: After a prolonged period of inactivity, we may delete your data after giving you advance notice.
• Support Communications: Retained for a limited period after the issue is resolved.
• Fraud-Related Records: May be retained for an extended period as required by law.

Once we receive your account closure request, we will begin processing it as soon as possible; however, some information may need to be retained for a specified period due to legal obligations.

7i77 uses cookies and similar technologies on the platform. A cookie is a small text file stored on your device that helps improve website functionality.

6.1 Types of Cookies We Use

• Essential Cookies: For login sessions, security, and core functionality — the site cannot work properly without these.
• Functional Cookies: To remember your preferences (language, display settings).
• Analytics Cookies: To understand site usage patterns, which helps improve our services.

6.2 Cookie Controls

You can control or disable cookies from your browser settings. However, disabling essential cookies may cause some parts of the site to not work correctly.

As a user of the 7i77 platform, you have the following rights regarding your personal information:

7.1 Right to Access

You may request at any time to know what information we hold about you and for what purpose it is being used.

7.2 Right to Rectification

If any information stored in your profile is incorrect or incomplete, you may request that it be corrected.

7.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, this request may not be fulfilled if there are legal obligations or ongoing disputes.

7.4 Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be limited — for example, if there is a dispute about the accuracy of the data.

7.5 Right to Data Portability

You may request a copy of the information you have directly provided, in a structured, machine-readable format.

7.6 How to Exercise Your Rights

To exercise any of the rights above, contact us at [email protected]. We will process your request within a reasonable timeframe.

7i77 is strictly not for anyone under the age of 21. We do not knowingly collect or store information from any minor.

Age verification is mandatory during the registration process. If we become aware that a minor has created an account on our platform, that account will be closed immediately and all related information will be deleted.

If you become aware of a minor's account, please notify us immediately at [email protected].

Game providers on the 7i77 platform (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, Ezugi, NetEnt, Microgaming, etc.) operate through their own software and services. They have their own privacy policies for which 7i77 is not responsible.

Payment service providers (bKash, Nagad, Rocket, Upay) operate according to their own terms. During a transaction, you interact directly with their systems — that information is governed by their own policies.

7i77 reserves the right to amend this Privacy Policy in response to business changes, legal obligations, or service improvements.

For significant changes, we will:

• Update the "Last Updated" date at the top of the page.
• Send advance notice to your registered email where relevant.
• Your continued use of the platform from the date the new policy takes effect will be considered your agreement to the updated policy.

We therefore recommend that you visit this page regularly to stay informed about updates.